Shipping & returns

 

Holiday free shipping on all orders in canada: 1-2 day delivery with ups, purolator or fedex.

- $25 CAD flat rate shipping or Free shipping in USA on orders over $250 CAD

- $75 CAD flat rate shipping on international orders.

- Once you place an order you will receive a confirmation e-mail

- When your item is shipped, you will receive a tracking number by e-mail

Returns

- Please email all questions and concerns to: service@palmisleskateshop.com or call us at: 450-671-6166

- Returns for store credit or exchange only can be made within 14 days of delivery. They must be in original new condition, hasn't been washed or worn, including all tags and neat packaging. Please note, we do not offer refunds, but we're here to address any concerns you may have about our products or services.

- Please be aware that we are not responsible for wrong or insufficient addresses. If your order gets returned to us, we can ship your package again, but another shipping label will need to be repurchased by the customer in section (Forgot To Buy Shipping) on our website.

- Customers are responsible for the shipping cost of returning items. Best practice on returned items is to ship with a trackable and insured method. 

- In the case of an error on our part concerning the selection of your items on receipt, a full refund, including both the items and the associated delivery charges, will be promptly made upon return of the goods, provided that the item is in new condition.

- All sale or discounted items are not returnable.

To initiate a return please contact:

service@palmisleskateshop.com

Shipping & returns